Privacy Policy

Last updated: June 26, 2025

This Privacy Policy explains how Pelagic Outdoor Equipment & Services Pvt. Ltd. (“Company”, “we”, “our”, “us”) collects, uses, and protects your information when you use our website, mobile application, or related services (“Service”).

By using our Service, you agree to the practices described in this Privacy Policy.

1. Interpretation and Definitions

Collecting Information About You

We may request personal information when you purchase products, create an account, subscribe to services, or participate in promotions. This may include your name, address, mobile number, email, payment details, date of birth, gender, interests, etc.

Providing this information is optional, but certain services may be unavailable if you choose not to share it.

You may browse our website without identifying yourself. We may track general usage data such as domain addresses for analytics, but users remain anonymous unless they voluntarily identify themselves.

We may collect your email via cookies or pixels through trusted third-party partners. These partners may combine your email with other information (such as mailing address) to send you relevant offers. You may contact us to opt out.

Using Information About You

We use your information for order processing, customer support, analytics, product updates, and marketing communication from Pelagic Tribe. We may share data with trusted partners who follow similar privacy standards.

We may combine your data across online/offline interactions or with publicly available information to personalize your experience.

Service Providers (e.g., payment processors, shipping partners) receive only the data required to perform their tasks.

We may disclose personal information when legally required or to prevent harm.

We do not sell your personal information.

Cookies

We use cookies to remember your preferences, analyze usage patterns, and improve the shopping experience. You may disable cookies through your browser settings.

Third parties may collect data on our behalf and are restricted from sharing it further. You may opt out by contacting us.

2. Collection of Your Personal Data

Types of Data Collected

Personal Data

Name
Email address
Phone number
Billing and shipping address

Usage Data

IP address
Browser/device type
Pages visited
Date/time of visit
Session duration
Mobile device identifiers

Location Data

We may collect precise location data with your consent. You may disable this anytime.

Third-Party Social Media Services

If you log in via social platforms, we may collect profile info such as name, email, and contact list.

4. Sharing Your Personal Data

Service Providers – logistics, payments, infrastructure.
Affiliates/Partners – for seamless service delivery.
Business Transfers – mergers/acquisitions.
Legal Authorities – when required by law.
With Your Consent – explicit approval required.

5. Retention of Data

We retain data only as long as necessary. Usage data may be kept longer for analytics, security, or legal reasons.

6. Data Transfers

Your data may be transferred internationally. We ensure adequate protection measures based on applicable laws.

7. Security of Your Data

We apply reasonable security measures, but no system can guarantee absolute protection.

8. Children’s Privacy

The service is not intended for children under 13. If we learn that data was collected from a child, we delete it.

9. Links to Other Websites

External sites are not covered by our policy. You should review their privacy policies.

10. Changes to This Privacy Policy

Updates may occur periodically. We post changes with a revised “Last Updated” date.

11. Contact Us

Email:info@pelagictribe.com
WhatsApp:+91 9663301538
Phone:+91 9663301538
Address:Pelagic Outdoor Equipment & Services Pvt. Ltd., 720/A3, Ground Floor, 11th Main, 9th Cross, HAL 2nd Stage, Indiranagar, Bangalore – 560008
Website: https://shop.pelagictribe.com