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Last updated: June 26, 2025

This Privacy Policy outlines the policies and procedures of Pelagic Outdoor Equipment & Services Pvt. Ltd. ("Company", "we", "our", or "us") regarding the collection, use, and disclosure of your information when you use our website, mobile application, or any related services ("Service"). It also explains your privacy rights and how applicable laws protect you.

By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

There may be times (such as when you purchase or order a product, subscribe to a service, or to participate in contests or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, address, mobile number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We may also maintain a record of your product purchases.

Whether or not to provide such information is completely your own discretion. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.

In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous,unless you voluntarily tell us who you are.

Pelagic Tribe may collect your email address via cookies and pixels on the website through the use of trusted third party partners. These partners may combine your email information with other information they have access to such as a mailing address so that Pelagic Tribe may serve relevant marketing offers to you via direct mail. If you do not want Pelagic Tribe to collect information about you, please contact us to opt out via email.

We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Pelagic Tribe. From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Pelagic Tribe Partners. In such cases we might share and cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

To serve you better, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with our Pelagic Tribe Partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Pelagic Tribe or to others. We may also disclose your personal information when we believe the law requires it.

We never sell our visitors’ personal information.

Our web sites use "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size,assist our online merchants to track visits to and sales at our sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

We may contract with third parties who may use cookies and collect information on our behalf. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our Service Providers. However, we respect your right to choose whether to be included in such services. If you would like to opt out of these services, please contact us.

We may collect personally identifiable information such as:

1. Name
2. Email address
3. Phone number
4. Billing and shipping address

Collected automatically and may include:

1. 1. 1. IP address
      2. Browser and device type
      3. Pages visited
      4. Date and time of visit
      5. Duration of use
      6. Mobile device identifiers

We may share your data in the following situations:

1. 1. 1. With Service Providers: To support delivery, payment processing, or technical infrastructure.
      2. With Affiliates and Business Partners: As needed for seamless service.
      3. During Business Transfers: In case of mergers or acquisitions.
      4. With Legal Authorities: As required by law or to protect our legal rights.
      5. With Your Consent: When you explicitly allow us to share information.

If you have any questions about this Privacy Policy, please contact us:

• • • Email: info@pelagictribe.com
    • Whatsapp : +91 9663301538
    • Phone : +91 9663301538
    • Address: Pelagic Outdoor Equipment & Services Pvt. Ltd., 720/A3, Ground Floor, 11th Main, 9th Cross, HAL 2nd Stage, Indiranagar, Bangalore - 560008
    • Website: shop.pelagictribe.com