Return, Exchange & Refunds Policy

Thanks for purchasing our products at shop.pelagictribe.com operated by Pelagic Outdoor Equipment & Services Pvt. Ltd..

In order to be eligible for a refund, you have to return the product within 7 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 15 to 30 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to write to us at Pelagic Outdoor Equipment & Services Pvt. Ltd. 720/A3, Ground Floor, 11th Main, 9th Cross, HAL 2nd Stage, Indiranagar, Bangalore - 560 008